The Ghana Water Company has revealed that it sold a total of 173.5 million cubic meters of water in the year 2022.
The figure the company said represents a 0.5% increase from the previous year (2021).
This was disclosed by the Managing Director Ing. Dr. Clifford A. Braimah at the second edition of ‘Accounting to Our Customers’ on Monday, October 23, 2023.
“In 2022, we sold a total of 173.5 million cubic meters of water, representing a 0.5% increase from the previous year. Our Marketing unit conducts regular consumer surveys to identify areas with low or no water flow, allowing us to provide strategic interventions to meet customer needs and increase water sales.”
He stated that the current metering ratio of the company stands at an impressive 95%, ensuring accurate billing for the majority of our customers.
“We are committed to efficient metering replacement and have invested in smart meters to further enhance billing accuracy and overall efficiency.”
He added that the total billing for 2022 reached 1,370.8 million Ghana Cedis, marking a 13% increase from the previous year.
“This rise is a result of our efforts to implement an efficient billing system, proactive measures against billing discrepancies, and tariff adjustments.”
In terms of revenue, the company realized a total water revenue of GH¢1,232.50 million Ghana Cedis, marking a 37% increase from the previous year.
“This growth is due to enhanced billing accuracy, streamlined payment processes, debt recovery efforts, and the introduction of various digital payment channels, as well as educational campaigns encouraging timely payments and tariff adjustments,” he added.
On Digitization of Commercial Processes, he said the company remains committed to cutting losses and making more profits.
“We are committed to modernizing our commercial business operations. Our electronic billing system has substantially increased electronic payments, reaching GH₵123.3 million in 2022.
As of August 2023, the monthly average revenues from electronic payments have reached GH₵16.9 million, from over 86 thousand transactions. Projections indicate that water revenues from electronic payments will reach GH₵203 million by the end of 2023, marking a 65% surge from the 2022 figure,” he said.
By: Rashid Obodai Provencal/Rainbowradioonline.com/Ghana