The outgoing Director General of the Social Security and National Insurance Trust (SSNIT),Dr. John Ofori-Tenkorang, has declared that the organisation has made significant advancements under his tenure.
Bidding farewell to the SSNIT staff, Dr. Ofori-Tenkorang outlined several programmes implemented to enhance customer service and improve stakeholder satisfaction since he took over in 2017.
According to Dr. Ofori-Tenkorang, he has led the staff of SSNIT in expanding service delivery options, including the creation of a Pensioners’ Priority Desk and a direct WhatsApp line for the Director General.
He also highlighted the revamped web portal and social media presence, boasting a follower increase from 7,000 in 2017 to over 526,000 by March 2024. He also highlighted the introduction of SSNITPAY, a comprehensive payment platform that offers various options like mobile money wallets, partner bank deposits, direct debit cards, and online payments.
He further touched on the successful merger of SSNIT and Ghana Card numbers, an initiative that has seen over two million members, including inactive contributors, pensioners, and beneficiaries, merge their accounts.
We have “successfully rolled out the SSNIT and Ghana Card numbers merger. Over 2.3 million members, including inactive contributors, pensioners, and beneficiaries, have merged their numbers so far. The GhanaCard is now the primary identification document for all SSNIT transactions.
“This has eliminated the cost of printing biometric cards for new members and reduced impersonation and fraudulent activities in payment of claims to pensioners and beneficiaries.”
Dr. Ofori-Tenkorang expressed gratitude to President Nana Addo Dankwa Akufo-Addo for the government opportunity and acknowledged the trust placed in him and his team’s success in fulfilling their responsibilities.
“Colleagues, I state some of these key achievements not as an ode to myself, instead I state them to convey my heartfelt gratitude to the President, H.E. Nana Addo Dankwa Akufo-Addo for the opportunity to serve his government and my country. He took a chance on me even though he did not know me, and I am glad, together with you, I’ve been able to discharge the responsibilities to bring honour to the government in my little but significant corner.”
He also thanked the staff for their “resilience, your commitment, support, hard work, criticism and counsel in the last seven years. Everything I have been able to achieve is because of you. Thank you for buying into my vision, for allowing me to lead you and to learn and grow as a person.”
On Monday, April 8, 2024, President Akufo-Addo revoked Dr. Ofori-Tenkorang’s appointment as Director-General of the SSNIT.
He was instructed to transfer his duties to Kofi Bosompem Osafo-Maafo by Monday, April 15.
By: Rainbowradioonline.com/Ghana