Ghana Water Limited has announced the detection of 239 illicit water connections thus far, with a significant portion – 217 – discovered between August and December 2025.
This was disclosed by the Director General, Hon. Adam Mutawakilu.
He made the remarks while speaking at the inauguration of the GWL Revenue Enhancement Team. These unauthorised connections have led to substantial revenue losses amounting to 8.6 million Ghana Cedis in unpaid bills, with a notable 3 million Ghana Cedis attributed to merely two clients.
The Director General noted that approximately 78% of revenue losses stem from illicit connections, meter tampering, billing discrepancies, and water theft.
Hon. Adam Mutawakilu stressed that each unauthorised connection equates to zero revenue, resulting in losses for treatment, chemicals, electricity, and revenue.
He underscored that every illicit connection translates to lost revenue, chemicals, electricity, and bills, compromising system fairness and placing undue pressure on compliant customers.
“These figures demonstrate both the scale of the challenge and the effectiveness of targeted interventions,” he said.
He said the management of GWCL, as part of efforts to enhance revenue mobilisation, had
expanded the number of revenue enhancement teams from three to ten.
The newly inaugurated teams will operate nationwide, undertaking meter audits, detecting illegal connections, verifying billing anomalies, and supporting the reduction of non-revenue water.
Each team will comprise Ghana Water Limited staff and National Security personnel, following previous incidents where staff were attacked while inspecting illegal connections.
“The presence of national security has helped ensure safety and compliance. They are not there to harass customers but to support lawful operations,” he said.
He added that the teams are corrective and protective in nature, aimed at promoting fairness, accountability, and voluntary compliance.
By: Rainbowradioonline.com/Ghana
