The Electricity Company of Ghana (ECG) has assured its customers that the majority of the challenges confronting its metering system.
Speaking at a press briefing, the Managing Director of the Electricity Company of Ghana, Samuel Dubik Mahama indicated that “The company admits that it was not able to deliver on the service but the company will let all its customers know that most vending stations are still running and by close of day today [Monday], it will be resolved. All those who have issues should use the PURC to resolve the problem and they will be handled on a case-by-case basis. We know what the challenge is and clearly, we have solved it. We can say that over 95 percent of our customers are back on”.
He used the occasion to also apologize to customers for the inconvenience caused.
He further assured customers that the challenge would be resolved completely.
He also refuted claims that the system was sabotaged.
“I don’t feel sabotaged. I don’t feel sabotaged at all. I just feel we are working and there are challenges. In every working environment there are pushes and there are pulls, and we just have to work hard to ensure that the right systems are put in place, so things move in the right direction,” he said.
By: Rainbowradioonline.com/Ghana
