The National Health Insurance Authority (NHIA) has announced plans to implement a Cashless Payment System for healthcare providers as part of efforts to improve the credentialing process.
The Authority will also implement a Business Intelligence Solution (BIS) to improve the collection of NHIS membership information, resulting in more accurate data and better-informed decisions.
As part of these ongoing developments, a demonstration and brainstorming session for the two innovations—which are currently in the planning stages—was held on Wednesday, February 12, 2025, at the NHIA Headquarters in Accra.
According to NHIA, a broad range of internal stakeholders attended the meeting to discuss the two initiatives, including directors, deputy directors, and managers from various directorates.
The session served as a collaborative platform for idea sharing as the NHIA prepares to fully implement the Cashless Payment System and BIS.
According to the NHIA, these initiatives are expected to streamline services and provide real-time data to better serve its members and stakeholders.
These initiatives are expected to streamline services and equip the NHIA with real-time data to serve its members and stakeholders better.
The Cashless Payment System is designed to simplify the payment process for credentialed facilities, allowing them to enrol or renew membership using electronic payment options.
This initiative is expected to accelerate the health provider enrolment and renewal process and offer a more efficient and convenient way to manage payments.
The NHIA seeks to reduce manual intervention, speed up processing times, and enhance overall efficiency through the introduction of the cashless system.
The BIS, if fully implemented, will provide a comprehensive platform for gathering scientific data, such as monthly, quarterly, and yearly statistics on active membership.
It will also track the most used registration and renewal platforms and capture important information on SSNIT contributors, Ghana Card users for registration, indigent membership details, and more.
The acting Director of Management Information Systems (MIS) at NHIA, Mr. Daniel Blankson, who chaired the meeting, commenting on the development, said the introduction of the Cashless Payment System and BIS represented a major step forward for the NHIA in modernising its operations and improving services for Ghanaians.
“By leveraging technology to collect, analyse, and present data in real-time, the NHIA will be better equipped to make informed decisions, ultimately leading to enhanced health insurance services for its members,” he added.
By: Rainbowradioonline.com/Ghana