The Ghana National Fire Service (GNFS) has reported a significant breakthrough in its efforts to curb the abuse of emergency lines, with prank calls dropping by nearly 18 per cent in the first three months of 2026.
Data released in the Service’s latest quarterly report shows that 109,179 prank calls were recorded between January and March, a reduction of 23,591 compared to the 132,770 cases documented during the same period last year.
While the volume of frivolous calls remains high, the 17.8 per cent decrease is being hailed as a major win for operational efficiency.
The GNFS attributed this improvement to heightened public awareness campaigns regarding the serious nature of emergency services and the potential legal consequences for those who misuse the lines.
Officials noted that the reduction in these calls has a direct impact on public safety, as it allows dispatchers to focus resources on genuine life-threatening emergencies and improves response times for actual fire and rescue incidents.
Despite the positive trend, the Service maintains that the current figures are still a burden on the national emergency infrastructure.
Management has reaffirmed its commitment to intensifying education through traditional and social media to further discourage the public from placing false alarms.
By: Rainbowradioonline.com/Ghana
